/ Support
Returns & Exchanges
We want you to be happy with your Simple Code order. Here’s how returns work.
14-day window
You have 14 days from receiving your order to request a return.
Condition
Items must be unworn, unwashed, and in original condition with any tags still attached.
Damaged or wrong items
If your item arrived damaged, defective, or you received the wrong product, contact us within 14 days and we’ll make it right at no cost to you. Please include a photo when you submit the form below.
How it works
Fill in the return form below. Once we receive your request, we’ll email you back with the return address and next steps. Please do not send anything back before you’ve heard from us.
Refunds
Once your return is received and approved, your refund is processed to your original payment method within a few business days.
/ Return Request